Thank you for your interest in Southern Comfort Concierge.  Here is a list of the most commonly asked questions that we respond to concerning our company.   If you have any questions that are not listed below, please feel free to contact us for a free consultation.

1. What does a concierge do?

A concierge is a personal assistant who fulfills normal and unusual requests of clients and customers by handling the details of their lives to allow them to enjoy time savings and a simplified lifestyle.  At Southern Comfort Concierge, we pride ourselves on earning the trust of our clients and customers and providing the highest levels of client care and customer service excellence, quickly and efficiently.

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2. What kind of people normally use your services? 

Anyone can use the services of Southern Comfort Concierge who need us to facilitate and fulfill essential every day tasks, as well as any extraordinary or emergency requests to give them more time.  Generally, the majority of the people who use our services are sophisticated, savvy, and strategically minded residents of the City of Atlanta, and the Metropolitan Atlanta area and out-of-state visitors and guests from a wide range of business and career professions and life callings. 

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3. How often can I use the services of Southern Comfort Concierge?

Our services are available on a hourly, monthly or yearly basis, based upon the client care membership plan or non-membership plan in which you select.  Our clients can sign-up for client care service plans, based upon their unique needs.  Call or email us for a free consultation and we will give you more details.

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4. Can we talk about your company taking care of some things for us that are not on your services list?

Yes, we can.  The services which we have advertised on our web site, brochures and other promotional materials represent the most requested services.  We can handle nearly any service request presented to us, as long as it is legal, ethical and does not pose a safety hazard or threat to human life. 

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5. What is your pricing plan?

The level of value and quality services we offer is quite diverse and extensive.  Because we provide unique services for our clients, our rates are based upon the number and variety of services needed, complexity of requirements, and projected length of time.  Please contact a representative for more details.

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6. What are the benefits of using the services of Southern Comfort Concierge?

• We save you time and money.
• A significant reduction and elimination of stress.
• We provide relevant information and education concerning available services, events and activities in the Metropolitan Atlanta area.
• We handle unexpected emergencies.
• We facilitate many of your personal or business activities which allow you to focus on your strategic life and business plan and vision.
• You put your concierge and personal assistant to work for you to handle your routine chores or unpleasant tasks.
• We provide temporary help/assistance when you need it for the amount of hours that you need per month or annually.
• We honor our strict confidential service level of agreement with our clients to  ensure exclusive confidentiality of the level of services we provide to our clients.
• Ultimately, you enjoy freedom and peace of mind in getting things done.

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7. Are you hiring right now?

During various times of the year, we seek highly skilled professionals with backgrounds in hospitality, customer service, public administration/ relations, and project management.  Please see our Careers link for more information.

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8. What are your hours of operation?

Our client care support hours are 24 hours a day, 7 days a week.  Our administrative hours are Monday through Friday, 7am - 7pm.  We provide after-hours and weekend services on a 24 hours basis to support special client needs, which may be performed as requested.

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